The Customer Insights team is looking for a motivated User Researcher that will help our Product Owners & Business Units to understand their users better. By applying various user research methods (a mix of qualitative and quantitative), you’ll bring our customers’ needs, pain points, and motivations closer to the heart of the company and thus play an integral part of Spreadshirt’s customer-centricity.
User Researcher (f/m/d) in Leipzig (30h/week)
You’ll plan, design, conduct, and analyse usability studies (in-house or remotely) to support our Product Designers & Owners to (in)validate their concepts at an early stage
You’ll work closely with Product Owners, Designers, Marketers and Management to understand their research needs and deliver insights directly to them
You’ll choose the appropriate user research method to bring our customers’ needs closer to the heart of the company
You’ll pro-actively identify pain points, collect evidence, and present your findings to stakeholders
You’ll advocate for our users’ needs
2+ years of working with qualitative & quantitative research methods
Proven experience of various research methods such as:
usability studies (in-house, remote, un/moderated)
and card sorting
Your Qualifications & Skills
University Degree in Psychology, Social Sience, Human-Computer Interactions (HCI) or in a related field or equivalent work experience
Profound knowledge of qualitative user research methods
Good knowledge of quantitative research methods
Excellent written and verbal communication & presentation skills in English and German
Very good project management skills
Curiosity & empathy
Flexible hours & a highly motivated team
A very pleasant job environment, flat hierarchy and a modern company culture
A creative and informal working atmosphere
Fabulous offices with roof terraces, drinks, foosball table, table tennis, and, of course, a whole lot of T-shirts
For insight into life at Spreadshirt, click here: kununu
We value diversity at Spreadshirt, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital or disability status.
Spreadshirt is the self-expression global e-commerce company. It empowers people to express themselves through creating, discovering, and selling clothing and accessories with messages they want the world to hear. Companies like Snapchat, Facebook, Twitter, and YouTube enable self-expression in the digital world but people don’t have the same opportunities in the real world where the need still exists. Spreadshirt’s three approaches – create your own, marketplace and shops – provide limitless opportunity for on-person self-expression. Founded in 2002, Spreadshirt is available in 12 languages, operates five global production sites and ships to over 160 countries. In 2017, it hit global revenue of $120 million, printed more than 4.8 million items, and had over 80,000 selling partners.
We look forward to receiving your application in English or German and by e-mail: email@example.com. Please state reference number V00-990 and don't forget to let us know about salary expectations and your earliest starting date.
P.S.: We are not too keen on super straight CVs, extreme adaptive capacities and yea-sayer qualities. What we want are characters full of ideas and drive — no matter how old you are, where you come from and whatever your preferences. Show us what you've got!